British Association for PERFORMING Arts Medicine

Mental Health Support in a Crisis

How to find immediate help in a mental health crisis


 Reproduced by kind permission of Mind:

Accident and Emergency (A&E) (emergency support) You need immediate medical help – especially if you think you might act on suicidal thoughts, or you’ve harmed yourself and need urgent medical attention.
Emergency GP appointments (emergency support) You need urgent support for your mental health, but there’s no immediate danger to your safety or the safety of others.
Listening services (Telephone support) You need to talk to someone right away about how you’re feeling.
Crisis teams (Crisis resolution and home treatment team) When you need urgent support, and you are already in contact with your local mental health services.
Crisis Houses When you need more intensive support than can be offered to you at home, but it’s not appropriate for you to be admitted to hospital.
Hospital Admission
  • If not going to hospital would mean you or others would be at risk of harm
  • If you need intensive support which cannot be given to you at home
  • You need to have an assessment which cannot be done outside of hospital

Performing Arts-Specific Helplines & Services

Specific to Performing Arts

BAPAM: We deliver expert health and wellbeing services for those working in the performing arts, including free clinics, our Directory of performing arts medicine practitioners, peer support and training. Call 020 8167 4775, 9 – 5pm Monday to Friday

Music Minds Matter: 0808 802 8008 /
The Music Minds Matter helpline is open 24/7. Short term psychotherapy can also be accessed for those meeting Help Musicians’ eligibility criteria

Music Support: 0800 030 6789
Mental, emotional and behavioural health disorders (including but not limited to alcohol and drug addiction)

Film and TV Charity Support Line: 0800 054 0000
24/7 advice for those working in the UK film, TV and cinema industry. Email and live chat support also available

Theatre Helpline: 0800 915 4617 /
24/7 phone and email service that provides support to people working in the theatre industry

ISM Members’ Advice and Support Line: 020 7221 3499
24/7 personal support and advice for ISM members. Telephone counselling and face-to-face counselling available free of charge


Samaritans: 116 123 /

Shout Crisis Text Line
Text to: 85258
UK’s 24/7 Crisis Text Service for Mental Health Support

Mind Infoline: 0300 123 3393
4.30pm–10.30pm every day

Campaign Against Living Miserably (CALM): 0800 58 58 58
Focusing on male mental health and suicide prevention, the CALM Helpline is open 5pm to midnight every day

Papyrus HOPELINEUK: 0800 068 41 41 / / Text: 07860 039 967
If you are under 35 and having thoughts of suicide or are concerned for a young person you can contact HOPELINEUK for confidential support and practical advice. 9am to midnight, every day.

Childline: 0800 1111
For children and young people under 19. 7:30am–3:30am

Silverline: 0800 4 70 80 90
Provides 24/7 information, friendship and advice to older people

SANEline: 07984 967 708 – leave first name and contact number /
Out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. 4.30pm to 10.30pm every day

Alcoholics Anonymous: 0845 769 7555

Anxiety UK: 08444 775 774
Monday – Friday, 9.30am – 5.30pm

Beat Eating Disorders: 0808 801 0677
9am–8pm during the week, and 4pm–8pm on weekends and bank holidays

Narcotics Anonymous: 0300 999 1212
10am – midnight

National Bullying Helpline: 0845 22 55 787 /
Monday to Friday, 9am – 5pm

No Panic: 0300 7729844
Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders including those people who are trying to give up Tranquillizers 10am – 10pm every day

OCD Action: 0845 390 6232 or 020 7253 2664 /
Monday – Friday 9.30am – 5pm

SupportLine: 01708 765 200 /
Emotional support for children, young adults and adults, particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse

Age UK National Advice Line: 0800 678 1174
8am – 7pm every day

Cruse Bereavement Care: 0844 477 9400
Monday – Friday, 9.30am – 5pm (8pm Tues, Weds, Thurs)

Nightline: Check website for contact details of your University’s Nightline
Support for students

Rape Crisis: 0808 802 9999
12 – 2.30pm and 7 – 9.30pm, every day

The Survivors Trust: 08088 010 818
Information, advice or emotional support for victims/survivors of rape or sexual assault. Monday – Friday 10am – 8:30pm, Saturday 10am – 12:30pm, 1:30pm – 4:30pm and 6pm – 8:30pm, Sunday 1:30pm – 4:30pm and 6pm – 8:30pm. 24 hr answer machine. The Survivors Trust also provides the SARCS (sexual assault referral centres) service

Switchboard 0300 330 0630 /
LGBT+ helpline. 10am – 10pm every day

Victim Support: 08 08 16 89 111
Help after crime. 24/7 Helpline

Written and web resources

BAPAM Health and wellbeing factsheets
Performing arts career-specific health information from BAPAM 

Bipolar UK Crisis Support Information
Bipolar UK also run a peer support line but do not provide crisis support

Bulletproof Musician

Staying Safe
For suicidal thoughts

Mental Health Foundation

Peer Talk
Peer support and resources

Rethink Mental Illness

Heads Together

Zero Suicide Alliance


If you need any further support please contact us at BAPAM on 020 8167 4775, Monday – Friday 9am – 5pm, or email


Drop us a line

BAPAM is a Registered Charity No. 1167785
Contact us:

London Office

British Association for Performing Arts Medicine
63 Mansell Street, London, E1 8AN