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Frequently Asked Questions FAQs



Q

I have been to see lots of different specialists and I still don't believe they have got to the bottom of what is wrong with me. Can you help?

A

Because our practitioners have special experience and training, they can often spot the cause of a performance-related problem where a generalist medical practitioner might not. So do call us, even if you think you have exhausted all the possibilities.

Q

I am working full-time but perform as an amateur. Can you help me?

A

Yes and no. Our remit is to provide services to professionals and students studying performering arts. However, our health advice in our resources area is freely available. Find out about our health-awareness resources.

Q

I don't want my employers to know anything is wrong with me – can I be sure that the clinics are confidential?

A

Yes absolutely. Our practitioners are subject to the same ethical frameworks as your GP or anyone else with whom you have a therapeutic relationship.

Q

Can you give me a telephone consultation?

A

If you are a new patient, we need to see you to give a full assessment to get a picture of the complexities of the problem. Our doctors cannot make a diagnosis without a physical examination. However, in some cases, if you are known to us, it might be possible to give informal advice over the phone – for example, if you are wondering whether it is wise to go on stage.

Q

How come the assessments are free?

A

We are a registered charity and are funded by grants and voluntary donations so that artists who cannot afford appropriate health care can benefit from our services. If, however, you are in a position to make a donation for the service you have received, we would be delighted! And of course, if you are a UK taxpayer we can claim Gift Aid to make your donation worth an additional 28% to us. Find out how you can support our work.